Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
At The Banned Black Book, we value your feedback and inquiries. Please feel free to reach out to us through our contact form or via email. Your thoughts are important to us, and we strive to respond promptly to all messages. We appreciate your interest and look forward to connecting with you!
For any questions or concerns, our dedicated team is here to assist you. Whether you have inquiries about our services or need support, don’t hesitate to get in touch. We are committed to providing you with the best possible experience and are eager to hear from you.
Stay connected with us through our social media channels for the latest updates and news. We encourage you to follow us and join our community. Your engagement helps us grow and improve, and we are excited to share our journey with you!